Clariv helps retail and e-commerce brands track sentiment from stores, websites, and marketplaces while managing social channels from one platform. See what shoppers love, catch issues early, and build your presence without juggling tools.
Clariv brings every shopper review, product rating, support message, and social interaction into one platform, so you always know what’s happening across different platforms & improve accordingly to protect sales, satisfaction, and brand credibility.
Real improvements you can measure without adding staff, switching tools, or guessing why shoppers churn, abandon carts, or leave negative product reviews.
Because it keeps shopper feedback organized, protects brand reputation, and makes social posting effortless, without adding more tools, manual work, or staffing. And here’s more:
Clariv reduces the time teams spend switching between Amazon, Shopify, Google, and social media channels chasing scattered reviews and messages, and spends more time improving service, product quality, and customer satisfaction.
One inbox, one dashboard, one calendar. Every product review, store rating, return concern, and social message appears in a single workspace, giving managers full clarity on what’s working and what needs improvement.
Schedule product launches, promotional campaigns, restock alerts, seasonal content, and influencer posts across all social platforms in minutes. Even during peak time, your brand stays consistent and active everywhere shoppers engage.
Clariv is powered by AI and NLP capabilities that collect everything and analyze to understand what’s happening and give smarter, personalized recommendations on what to do, how to do it, and what impact it can provide.
Clariv gives retail leaders, store managers, CX teams, and marketing departments everything they need to understand shoppers, protect brand reputation, and stay consistent across every digital channel.
Clariv flags rising complaints, repeat product issues, shipping delays, and packaging concerns the moment they appear. Teams can act before they turn into rating drops, returns, or negative marketplace reviews.
From a few SKUs to thousands, or from a single store to a national chain, Clariv grows with your brand. New products, new locations, and new channels plug in quickly, while leadership gets one unified view of sentiment and performance.
Clariv monitors Google, Yelp, Amazon, Flipkart, Shopify, and social sentiment in real time. Product defects, delivery frustrations, sizing complaints, or checkout issues surface instantly, long before they harm conversions or listings.
Store teams, customer support, marketing, and e-commerce operations all work from the same dashboard. Everyone sees what shoppers are saying, which issues matter most, and can take immediate action with on-brand, consistent replies.
Clariv drafts on-brand replies for product reviews, return-related questions, store complaints, and social comments automatically. It prioritizes urgent messages, suggests the right tone, and helps teams respond faster.
Clariv helps marketing teams ensure product visuals, captions, and campaigns stay consistent across all channels, reducing errors, mismatched messaging, and off-brand content across stores and marketplaces.
A no-stress setup that helps retail and e-commerce teams manage shopper feedback and stay active online without extra staff, manual tracking, or jumping between tools.
Bring Google reviews, marketplace ratings (Amazon, Flipkart, Walmart), POS/NPS surveys, website chats, support emails, and social platforms like Instagram, Facebook, and TikTok into Clariv within minutes.
Clariv gathers product reviews, store feedback, marketplace messages, return-related concerns, and social DMs into one clean inbox. Teams never miss a frustrated shopper, a high-intent product question, or a delivery complaint again.
Once your data flows in, Clariv automatically reads shopper emotions and tags key themes such as product quality, packaging issues, delivery delays, sizing concerns, checkout experience, and store service frustrations. You immediately see what shoppers are talking about and why.
Use real customer insights to plan your content calendar. Schedule product launches, restock alerts, campaign promotions, seasonal content, influencer collaborations, and UGC posts across all platforms in just a few clicks.
Clariv shows what’s happening in real-time and offers you instant alerts of any negative review, a hot product, sudden market shifts, etc., so you can act accordingly, prevent your business from any crises, and achieve a competitive edge.
Clariv learns patterns across SKUs, stores, regions, and campaigns, then provides your team with data-backed guidance on what to fix, where to follow up, what content performs best, and how to prevent rating drops before they happen.