Save hours every week
Clariv reduces the time teams spend jumping between Google, Yelp, delivery apps, and social channels. Managers spend less time chasing reviews and more time focusing on service, quality, and guest experience.
Restaurant Industry
Guest Sentiment & Review Management for Restaurants
Clariv brings together dine-in reviews, delivery feedback, and social engagement so restaurants always know how guests feel, what needs fixing, and how to stay visible online, without switching tools or adding workload to busy teams.
See every review & social message in one place
Spot guest satisfaction trends and resolve issues early
Plan and schedule social posts for every location in minutes
Your Restaurant Reputation, Managed with Clariv!
Clariv brings every guest review, delivery rating, and social interaction together so you always know what’s happening across your locations, what needs attention, and where improvements will protect ratings, repeat visits, and customer loyalty every day.
- See every review, delivery comment & guest message in one dashboard
- Spot satisfaction drops (and frustration) instantly
- Plan and schedule social media posts in minutes
- Reply faster and stay brand-safe everywhere
- Create content that diners actually respond to
- Grow visibility with structured, reliable posting
What Restaurant Teams Achieve With Clariv?
Real improvements you can measure without adding staff, switching platforms, or guessing why guests are unhappy or not returning.
The Results You Can Expect
- 60% fewer missed delivery reviews and guest messages
- 45% faster replies to dine-in and delivery feedback
- 6× earlier detection of food quality or service-related issues
- 30% increase in positive reviews across locations
- 2× stronger visibility for promotions and menu updates
Why Restaurant Love Clariv?
Because it keeps guest feedback organized, protects your reputation, and makes social posting effortless without adding more tools, manual work, or staffing. And here’s more:
Everything in one place
One inbox, one dashboard, one calendar. Every delivery rating, dine-in review, social message, and guest comment appears in a single workspace, so the managers can view & make decisions accordingly.
Stay visible online without extra effort
Schedule promo posts, menu updates, specials, events, and holiday content for all locations in minutes. Even during peak hours or short staffing, your restaurant stays active and consistent across Instagram, Facebook, and TikTok.
Make faster, smarter decisions
Clariv turns scattered feedback into clear trends, what guests love, where frustration is building, and which locations or shifts need attention so teams act early, not after ratings drop.
Restaurant Features
A Powerful, Unified Tool for Restaurant Teams
Clariv gives restaurant leaders, managers, and marketing teams a platform they need to understand their customers, protect their reputation, and maintain a consistent social presence.
01
Get Smart Alerts
Clariv flags spikes in negative sentiment, repeated complaints, or urgent delivery problems so managers can take action before they turn into rating drops, refund requests, or lost repeat visits.
02
Consistent Communication
Whether responding to a dine-in complaint, a delivery review, or a social message, Clariv keeps every reply aligned with your brand’s voice. Every store responds consistently, no off-brand messages.
03
Scales Effortlessly
From one restaurant to large franchise networks, Clariv grows with your brand. New locations connect in minutes, and leadership gets a unified view of sentiment and social performance.
Proactive Reputation Protection
Clariv watches Google, Yelp, Uber Eats, DoorDash, Grubhub, etc ratings in real time. Food quality dips, slow service, or order accuracy issues surface immediately. No waiting for weekly reports or surprises in public reviews.
04
Smoother Coordination
Shift leads, kitchen teams, managers, and marketing all share the same dashboard. Everyone sees what customers are saying, which issues matter most, and where action needs to happen. No lost messages or miscommunication.
05
AI-Powered Replies for Reviews & Delivery Feedback
Clariv drafts polished, on-brand responses for dine-in reviews, delivery complaints, and social comments automatically. It prioritizes urgent items, suggests the right tone, and helps teams reply faster even during rush hours.
06
WHAT WE OFFER
How Clariv Works in 6 Simple Steps?
A no-stress setup that helps restaurant teams manage guest feedback and stay active online without extra staff, complexity, or juggling multiple platforms.
01
Connect Every Channel
Bring Google and Yelp reviews, delivery app ratings (Uber Eats, DoorDash, Grubhub), comment cards, loyalty feedback, and social platforms like Instagram, Facebook, and TikTok into Clariv in minutes.
02
Centralize All Conversations in One Inbox
Clariv gathers dine-in reviews, delivery comments, social messages, and complaint alerts into one clean inbox. Managers and teams never miss a frustrated guest, a high-intent message, or a delivery issue again.
03
AI Analyzes Every Detail
Once data flows in, Clariv automatically reads emotions and tags topics, food quality, order accuracy, wait times, service speed, pricing perception, ambiance, and more, so you instantly know what guests are talking about.
04
Plan & Schedule Effortlessly
Once you get the customer data, you can leverage that to plan the visual calendar to schedule menu updates, promos, specials, events, behind-the-scenes posts, and holiday content across every platform and location without last-minute scrambling.
05
Real-Time Alerts
Clariv also offers restaurants real-time insights about what customers are saying right now, which locations are improving or slipping, where guest sentiment is changing, and which topics need immediate attention without waiting for weekly reports or manual checks.
06
Improve With Smart Recommendations
Clariv learns patterns across locations, shifts, and service periods, recommending what to fix, when to follow up, what content performs best, and how to prevent rating drops before they happen.